社会认同理论及其营销应用研究

Study of Social Identification Theory and Its Application in Marketing Research

  • 摘要: 对社会认同理论背景进行梳理,并对社会认同的动机、发展过程以及影响结果展开分析,还进一步研究了认同理论在营销领域的发展,即公司认同的概念、构成要素以及传播途径等.通过对实证研究的梳理,发现顾客对公司特质方面的感知、公司的外部形象和跨边界代理,构成了公司认同的前因变量,而积极的消费者购买和品牌评价,则是公司认同导致的后向结果.

     

    Abstract: The background of social identification theory was teased apart, and the motivation, the development process and the impact results of social identification was analyzed. The development of identification theory in the field of marketing, such as the concept, elements and transmission routes of company identification, etc was further studied. The empirical research results show that consumer's perception of company characters, company external image and cross-border agent compose the antecedent variables, while positive purchase and brand evaluation are the results of company identification.

     

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